![]() ![]() ![]() HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Follow step no.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Go to Control panel - Devices and printers to check the printer entry and make it as default printer if needed.Ĭheck for additional instructions. The drivers will be installed in 2-3 minutes. Simply turn on the printer and connect the USB cable from the printer to the PC. ![]() Try installing the Windows built-in drivers for the printer. To provide you with an accurate solution, I'll need a few more details:Ĭould you provide me with the Operating system installed on the PC? Is it Windows or Mac Don't worry I'll be really glad to help you with this. I understand you are having issues while installing the printer drivers. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! Click "Next" and walk through the rest of the steps to install your printer. Scroll until you find your printer model.Ħ. Click on "Windows Update" (may take a while to update) and then "HP"ĥ. Use an existing port (could be Dot 4 or USB port)Ĥ. Go to Devices and Printers > Add a printerģ. Meanwhile, follow below steps to install the driver for your printer.ġ. Have you performed any troubleshooting steps before posting?.Have you made any software or hardware changes on the computer?.When was the last time the printer was working fine?. ![]() In order that I may provide you with an accurate solution, I will need a few more details. I reviewed your post and I understand that you are looking for the driver for your printer.ĭon’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard. Thanks for stopping by the HP Support Forums! It's a great place to find answers.
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